Shipping & Returns


We ship world wide via POS Malaysia (registered air mail). You will receive a tracking number. Expected delivery dates for these destinations:

Malaysia: 1-2 days (FREE Shipping)

Brunei Darussalam, Singapore, Cambodia, Hong Kong, Laos, Myanmar, Philippines, Thailand, Indonesia and Vietnam: 4 -10 days

Australia, Bangladesh, China, Fiji, India, Japan, Macao, Mongolia, New Zealand,North Korea, South Korea, Taiwan and Sri Lanka: 5 -10 days

Other countries: 5 - 11 days

Notes:

  • The estimated delivery time listed applies to major cities only. Delivery to areas outside of major cities may incur additional days.
  • Packets, envelopes with enclosures, documents and merchandise are subjected to customs inspection and clearance. Items subjected to customs inspection and/or clearance may incur additional 48 -72 hours.
  • Items may be subjected to additional control and domestic rules of the destination country. Where such circumstances occur, the sender is advised to deal directly with the relevant authorities in the destination country.

Should you wish to have your item couriered via a major forwarder e.g. DHL, please email us at suriaartisanbatik@gmail.com. We shall provide you a cost estimate.

Returns Policy

If for any reason you are unsatisfied with our product, please email us (suriaartisanbatik@gmail.com) pictures of the defect explaining the reason why you are not happy with the fabric. If the item is in an unwashed, unaltered and unworn condition, returns will be accepted if delivered back within:

a) 5 days from arrival of package for local delivery (within Malaysia)

b) 14 days from arrival for overseas delivery

*We will not be responsible for return postage fees.